SOPs for Property Management: Maintenance, Turnover, Tenant Comms

Property management is SOP-heavy work: maintenance triage, unit turnover, tenant onboarding, rent collection, code-compliance checks. The audit-trail requirement means [SweetProcess](/reviews/sweetprocess) or [Document360](/reviews/document360) usually win for the core library; pair with [Haiku](/reviews/haiku) for fast capture of vendor and system workflows. Store SOPs where staff already look — inside AppFolio or Buildium internal notes, not a separate wiki. See the [operating-day checklist](/checklists) for a filled example.